Appointment Policy

Late Arrival: Arriving late will deprive you of valuable treatmenttime.We will make every effort to perform your entire treatment in the remaining scheduled time but reserve the right to reschedule your appointment if arriving more than 10 minutes late and charge the cancellation fee (see cancellation Policies of Appointment for details).

Cancellation I No Show Policy

At Skin Deep Facial Aesthetics, we have a 24-hour Cancellation / No Show Policy in place to ensure guests can get in for appointments in a timely manner and to respect our providers’ time. Any appointment that no shows and/or cancels/reschedules within 24 hours will have the following fee automatically charged to the credit card on file:

All Appointments: $100 

We respect our Providers’ time and want to meet the needs of our clients. Last-minute cancellations do not allow us time to fill those appointments. We appreciate your understanding of our cancellation policy. This will allow the Skin Deep Facial Aesthetics team to continue to provide the highest quality service for you and future patients, as well as valuing our team members’ time.

By scheduling an appointment, you agree to our cancellation/no-show policy.

Refund Policy

We do not offer refunds on any services rendered. Aesthetic results are quite variable from person to person and while we do our best to achieve the desired outcome, it cannot be guaranteed. Clients are responsible for additional treatments needed to achieve desired results.

Retail: We do not offer refunds on products purchased.Defective products may be exchanged within 14 days for the same product only.

No refund on Gift Certificates purchases.

Children Policy

We here at Skin Deep Facial Aesthetics love babies and children, but we ask that you make childcare arrangements before your appointment. This ensures the safety of your children and a relaxing environment for all clients.

Pet Policy

Although we love animals, we ask that you please leave your pet at home during your visit to Skin Deep Facial Aesthetics. Should you arrive to an appointment with a pet that is not a service animal, you will be asked to remove the animal from our healthcare facility. To avoid any disruption or inconvenience, we ask that you please leave your pet at home.

Thank you for your cooperation and consideration of all our patients! We appreciate you and will always strive to achieve the highest level of customer service we can provide you!